At IUBL, our research typically spans large-scale datasets, literature reviews, and empirical studies. But this time, we turned to a human-centred design and qualitative approach.

Our aim? To delve further into our call for algorithmic literacy with users for a thinkshop to understand how we can imagine the types of online tools and environments everyday internet users want, so our work has real-world, meaningful impact.

I was in Washington D.C. to at the 52nd Research Conference on Communications, Information, and Internet Policy to present the latest IUBL research findings.

Our global study explores how Internet connectivity impacts news consumption and algorithmic literacy across the U.S., U.K., India, and South Africa. We found that users in high-connectivity countries rely less on social networks for news and show greater algorithmic awareness. In contrast, users in lower-connectivity regions, especially younger, educated individuals, depend more on these platforms for information. Education drives efforts to avoid echo chambers, while perceptions of platform toxicity vary by region and app. As global connectivity grows, digital literacy—not just access—is crucial. Policymakers and platforms must work together to support informed, equitable online participation worldwide.

In uncertain times, we stick together—that’s the advice from those who’ve walked further than we have.

It was 8am on 20 March 2025, the eve of Human Rights Day in South Africa. A national holiday. A moment for deep reflection.

To meaningfully regulate social media and counter the harms of misinformation, we must do more than adjust algorithms—we need a rights-based framework rooted in justice, dignity, and lived experience. Listening to those who led human rights movements reminds us: digital governance isn’t just about code. It’s about people, principles, and the power of collective imagination.